Information We Collect

Personal Information:

When you register an account with UniExchange, we may collect the following:

• Name, email address, phone number, and profile picture
• University affiliation based on your student email address to maintain a trusted marketplace

Communication Data:

When you communicate with other users through messages or chat on the platform, we collect and store these communications to ensure seamless and secure interactions.

Usage Data:

We collect information about how you interact with the App, such as screen views, tap activity, session duration, and navigation flows.

Permissions We Request

To provide the best possible experience, we may request access to the following:

• Notifications: To send alerts for new messages, updates, and important app-related information
• Camera: To allow you to take photos for your profile and item listings
• Photos: To enable uploading images for your profile or marketplace listings

How We Use Your Information

We use the information collected for the following purposes:

Provide and Improve the App:

To operate, maintain, and enhance the functionality of the App, including personalizing your experience and improving our services based on feedback and behavior.

Usage Analytics and Insights:

We may collect anonymized or aggregated data about how users interact with the App (such as page views, button clicks, time spent, and feature usage) to better understand user behavior and improve the App. This information may be collected through third-party analytics tools, such as Mixpanel, which help us identify trends, troubleshoot issues, and prioritize new features. No personally identifiable information is used in this analysis without your explicit consent.

Communication:

To send transactional messages, updates, and support-related communications

Compliance and Safety:

To comply with legal obligations, enforce our Terms of Service, and protect the rights, safety, and security of our users and platform

How We Share Your Information

Public Profile Information:

Your username, profile picture, and college affiliation may be visible to other users of the App to facilitate transactions and trust

Service Providers:

We may share anonymized usage data with trusted third-party analytics providers (e.g., Mixpanel) to help us improve the functionality and experience of the App

Legal Requirements:

We may disclose your information if required by law, in response to legal requests, or to protect the rights, safety, or security of our users or others

Your Choices

Account Information:

You can update or delete your account information within the App settings at any time

Communication Preferences:

You may opt out of non-transactional communications, such as marketing emails, in the App settings or by contacting us

Permissions:

You can manage app permissions (e.g., camera or notifications) through your device settings

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operational requirements. We will notify you of any material changes through the App or by email.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

Email: uniexchange.team@gmail.com

By using UniExchange, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting UniExchange. We are committed to protecting your privacy and providing a safe and user-friendly marketplace for college students.